shipping & returns
shipping policy
New Shipping Policy (Temp) : COVID-19 PANDEMIC
DUE TO COVID-19, ALL PRODUCTS WILL SHIP WITHIN 7- 10 BUSINESS DAYS (EXCLUDING WEEKENDS AND HOLIDAYS). WE ARE DOING OUR BEST TO FULFILL ORDERS IN A TIMELY MANNER.
THANK YOU FOR YOUR PATIENCE AND UNDERSTANDING.
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return & Refund policy
REFUNDS
Refunds are available to customers within 7 days of product delivery. In order to receive a refund, the following conditions must be met:
- Product(s) must be returned along with original packaging
- Product(s) must be unused and not damaged.
- Receipt or proof of purchase is required.
If the listed conditions are not met, Luxuryhairportz reserves the right to refuse a refund.
RETURNS
To initiate a return, please contact customer service by e-mail at contactlhpz@gmail.com. Customers are responsible to pay for their own return shipping.
Returns should be sent to: Please email for the exact return address. Thank you.
Luxuryhairportz
ATTN: Returns
New York
Brooklyn , NY 11218
United States
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